31st October 2011

Major UK Telco Selects Abilisoft to Monitor Marconi System X Switches

Abilisoft to Replace Incumbent Software Supplier after Proving Cost and Operational Efficiencies

The service provider selected Abilisoft for two key reasons. Firstly, it was keen to extend the operational life of its existing infrastructure, and the supplier was not investing in updating or evolving the software. Secondly, the service provider was concerned that the incumbent software supplier had made changes to the licensing agreement, which was pushing up the cost of year-on-year support and maintenance.

The service provider decided that it would be more cost effective and more operationally efficient to manage and monitor the System X switches via a dedicated monitoring solution, specific to their switch environment. The service provider selected Abilisoft’s technology, and deployed Abilisoft probes to proactively gather, consolidate and feed critical System X data into Abilisoft Enterprise; a management server and console.

This dedicated monitoring solution ensures that the service provider’s System X operations and technical experts are:

  • Able to see the health of the System X switches in real time
  • Alerted to System X issues as soon as they occur
  • Able to easily self-maintain the rules in the Abilisoft probes

Mark Cowan, CEO at Abilisoft, commented; “This is a very important customer acquisition for Abilisoft, and highlights a trend we are seeing in the market, where service providers recognise that their legacy System X monitoring solution is costly to maintain, difficult to administer, and essentially out of date.” He added; "Abilisoft also has solutions for switches from manufacturers including Alcatel, Ericsson, Marconi, Lucent, Nortel and Siemens, so we fully anticipate a growth in this area of business for Abilisoft, as companies become aware that there is a more innovative and more cost effective solution on the market."

For further details on Abilisoft, please contact:

Mark Cowan